Open Source Alternatives to Freshdesk
A customer support platform that lets teams handle tickets, automate workflows, set service level agreements, and collaborate through a shared inbox, providing reporting and multichannel communication for businesses.
Whether you want to cut software costs or escape vendor lock-in, these open source alternatives to Freshdesk give you an option you fully own. You can self-host them, so your data stays on infrastructure you control. This page lists 3 open source alternatives to Freshdesk. The most popular are UVDesk, Zammad and libredesk. Most use the AGPL-3.0 or OSL-3.0 license, and 3 offer an official Docker image.
UVDesk
A service oriented ticketing system for managing customer support queries and organizing a knowledge base.
Zammad
A web based helpdesk and customer support platform that centralizes communication across email, chat, telephone and social media.
libredesk
Self-hosted omnichannel customer support desk providing live chat and email management in a single binary.
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