Open Source Alternatives to Intercom

A customer support platform that combines a helpdesk with a native AI Agent to automate ticketing, provide real-time assistance, and deliver AI-powered insights across omnichannel conversations.

Whether you want to cut software costs or escape vendor lock-in, these open source alternatives to Intercom give you an option you fully own. You can self-host them, so your data stays on infrastructure you control. This page lists 5 open source alternatives to Intercom. The most popular are Chatwoot, Zammad and Chaskiq. Most use the AGPL-3.0 or AGPL-3.0+Commons-Clause license, and 5 offer an official Docker image.