Formbricks

Formbricks is an open-source web app and server that provides a comprehensive platform for gathering user feedback. It allows teams to create and distribute surveys across various touchpoints, including in-app prompts, websites, direct links, and emails. The software serves as an experience management tool, enabling organizations to collect customer insights at different stages of the user journey to improve user experience and product design.

The software is available as a hosted cloud service or as a self-hosted server application deployed via Docker. This flexibility allows teams to choose between a managed environment or full control over their data infrastructure. It is designed for product managers, UX researchers, and growth teams who need to trigger specific questions based on user behavior or segment their audience for more accurate data collection.

Key features

• No-code editor for creating conversion-optimized surveys
• Library of best-practice survey templates
• Targeting capabilities to send surveys to specific user groups
• Generation of shareable link surveys
• Collaborative workspace for organization members
• Integrations with Slack, Notion, Zapier, and n8n
• Self-hostable deployment option

The platform is built with a modern TypeScript stack, utilizing Next.js, React, TailwindCSS, and Prisma for database management. It includes an Insight Platform for data analysis and uses Auth.js for authentication and Zod for schema validation. The architecture is designed to be transparent and extensible, allowing developers to build on top of the existing survey infrastructure. The core application is licensed under AGPLv3, while additional enterprise-specific functionality is available via a separate license for larger teams.

Formbricks is a privacy-first experience management tool for teams requiring a transparent, open-source surveying infrastructure.