Usertour

Usertour is an open-source web app and server that provides a platform for building in-app product tours, checklists, and surveys. It focuses on improving user onboarding and feature adoption by allowing administrators to create interactive guides and tooltips without writing complex code. The platform helps teams guide new users through a product's interface to increase retention and feature discovery.

The software is deployed as a web application and can be hosted on a private server using Docker or used via a cloud version for zero-configuration setup. It integrates into any browser-based application, regardless of the underlying framework, and supports both single-page applications and traditional multi-page architectures. This flexibility ensures that onboarding flows can persist across different URLs and application states.

Key features

• Creation of in-app product tours, checklists, and surveys
• Custom user attribute definition and event tracking for audience segmentation
• Support for multiple environments such as Production and Staging
• Version tracking to monitor changes and adjustments to flows
• Customization of text, button colors, font families, and sizes
• Support for multiple themes across different flows
• Analytics for views and completion rates to identify user drop-offs
• Compatibility with all browser-based frameworks

Usertour is designed for product managers and developers who need to manage user engagement through targeted messaging and guided experiences. The architecture includes a management console for designing flows and an integration layer that renders the guides within the client application. By utilizing advanced targeting, the software allows for specific user segments to see different onboarding paths based on their behavior or attributes. It provides a Community Edition under the MIT license, alongside options for private enterprise deployments for larger organizations.

It serves as a self-hosted solution for teams requiring full control over their onboarding data and user engagement workflows.